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FAQ

Frequntly Asked Questions

Do you offer FREE shipping?

Yes. Canaan Co provides FREE shipping across the United States with no minimum purchase requirement and no hidden shipping charges.

Can I track my order?

Absolutely. Once your order has been shipped, tracking information will be provided so you can monitor your package throughout its journey.

Where does Canaan Co ship?

We currently ship orders throughout the United States. Shipping availability may depend on the destination address.

Do you offer a 30-day return?

Yes. You may request a return within 30 days of receiving your order, subject to the terms and conditions of our Return & Refund Policy.

What if my item arrives damaged?

If your order arrives damaged, defective, or incorrect, please contact our support team as soon as possible with your order information so we can assist you.

Is my payment information secure?

Yes. Payments are processed through secure payment systems designed to protect your transaction and payment information.

How long will my order take to arrive?

Standard orders take 1–3 business days to process and 3–5 business days in transit, for an estimated total delivery time of 4–8 business days within the United States.

How can I contact Canaan Co?

For questions about your order or our products, contact us at +1 559-435-5575. Our support team will be happy to assist you.